How do I open a protected message? Protected messages allow the sender to set specific permissions on a message, such as Do Not Forward or Do Not Print.
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New to Outlook 2016 or upgrading from a previous version? Use this guide to learn the basics.
Set up your account
You can use Outlook 2016 as soon as you enter your account info. On the ribbon, click File > Info and then click the Add Account button. Sign in with your preferred email address, or use the information provided by your company or school.

Enjoy the internet safely: Click Clever, Click Safe
The internet is a great way to see more, learn more and have lots of fun. To help you enjoy it safely, you should follow the ‘Click Clever, Click Safe Code’. It’s just three simple things to remember that can help keep you safe when you visit your favourite websites. This initiative was concieved from a group of over 150 stakeholders including the BBC, ChildNet, Disney, Facebook, Google, the Internet Watch Foundation, Microsoft, the NSPCC, Samaritans, Vodaphone and Yahoo!.
Protect your own safety
The ‘Click Clever Click Safe’ code is a list of three simple things to remember when you’re online:
- Zip it
- Block it
- Flag it
…remember to Zip it
When you’re online, always keep your personal information private and think about what you say and do.
Remember that people online may not be who they say they are. Online friends are still strangers even if you have been talking to them for a long time.
Don’t share personal information online. This includes:
What exactly is ”NETIQUETTE”?
Netiquette = Network Etiquette. Like other groups or communities, the internet (and in the case of this guide) has its own code of conduct (known as ‘netiquette’) which governs how users should behave. The internet is on the whole a liberal environment however there are a few common guidelines that have been adopted, and if you break these you may well irritate or upset other users.
Do not type all in CAPITALS
If you type in all capital letters you are drawing attention to something but in a way that can be perceived as SHOUTING or yelling. People do not do this in normal conversation so do be careful not to ‘shout’ in e-mails.
Minimise the use of exclamation marks!!!!!!!!!!!
Traditionally, the exclamation mark ends a sentence with emphasis. Usually, ending a sentence, one is enough however there have been some that go overboard. Use them sparingly and only when appropriate as overuse can be considered as ‘shouting’.
Never send an e-mail while you are angry!
If you do receive a nasty email, take a few minutes away from the offending item and do not respond right away. Angry e-mail conversations seldom end in a nice way and can cause both parties grief. If you do not have something nice or constructive to say, or at the very least sternly professional – just press delete.
Avoid the Friday afternoon Trolling.
We all work hard during the week and deserve some down time, try not to ruin this by sending out critical or negative e-mails on a Friday afternoon as this can often leave a person feeling down or upset over the weekend. Send it during the next week, not only will this help in some way to contribute towards College, but it will give you more time to carefully consider what you need to say.
Remember the Business hours.